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Conundrum Holdings Pty Ltd Webpage Privacy Policy

At Conundrum Holdings Pty Ltd we understand that online privacy is important to users of our website. This Statement governs our privacy policies with respect to those users of the website who register as an Inductee or as a Customer.


What information is collected

We collect and store the following information from our site Inductees:

  • Name
  • Mobile phone number
  • Email address
  • Business trading name
  • Drivers license details (if applicable)
  • Qualifications and trade certificate detail (if applicable)

We collect and store the following information from our Customers:

  • Name
  • Business trading name
  • Phone number
  • Email address
  • Billing address


How Conundrum uses your information

For Inductees

We will use your information to customise your site induction and to ensure that you hold the necessary licenses and qualifications to carry out your tasks safely. We will use your contact information to notify you when an induction refresher is required due to: a) 2 years having passed since your last induction; or b) significant changes to our induction and site safety procedures. Your information will only be used for the purpose of ensuring our site safety induction procedures are adhered to and we will not sell, distribute or lease your personal information to any third party.

For Customers

We will use your information to set up a retail (COD) sales account. Depending on your usage requirements we may contact you for additional information in order to set up a trade (EOM) account. We may also use information to contact you in response to specific enquiries or to provide requested information. Your information will not be used for any other purpose and we will not sell, distribute or lease your personal information to any third party.


How information is stored

Information collected by Conundrum is securely stored and is not accessible to third parties except for use as indicated above.



The information of our Inductees and Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. While we take commercially reasonable measures to maintain a secure website, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Inductees or Customers for any such occurrences.


Changes to the Privacy Policy

Conundrum may add to, delete or otherwise change this Privacy Policy without notice. It is your responsibility to read and understand this Privacy Policy each time you place an order.



This website contains links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked websites as their privacy policies may differ from ours.